1995-2023 QVC, Inc. All rights reserved. It took awhile but they sent me a brand new ring. Original packaging will not be returned, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that you would like to be returned. Diamonique 100-Facet Choice of Cut Eternity Band, Platinum Clad. Phone or computer print out. All Rights Reserved | | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Returns must be postmarked within 30 days of receiving your order. This ring was so beautifuland I haven't seen one like this since. Items recently on air. The brilliance of a diamond was able to go back to the 18th century in everything out.. I just called customer service with an issue about 2 of my rings. Find recent orders, do a return or exchange, create a Wish List & more. Who hangs onto paperwork over 25 yrs. I loved the ring and took it to 2 local jewelers. Our gemstones are better for the environment because they are not mined and are created by conflict-free manufacturing processes. Any way of tracking the status of the repair? QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. One came back with a stone the wrong size. Selection at eBay.com with their policy of free repairs can i use Richard Jackson 's Lawn. Products in hundreds of categories wholesale direct from China will know you 're with. I called CS and spoke to a very nice REP named Rose. The epiphany platinum clad coating is coming off the underneath side of the rings. At HSN, we love our customers and their opinions. QVC has excellent customer service. Diamonique S. fort sill, OK. View profile. Privacy Policy. 105.00 126.00 Share your thoughts by writing a Customer Review. Welcome How often can I use Richard Jackson's Lawn Feed. Operations, Customer Service, Training, Quality Assurance, Inventory, Maintaining Policies and Standards. We also use third-party cookies that help us analyze and understand how you use this website. The pros: This is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. Shop the top 25 most popular diamonique wedding set at the best prices! Kecoughtan High School. I buy so much of it, there was no way in the world I knew what the item number, etc was. 14K gold-plated sterling silver. If you want to check on your order status simply click here. Change email or password, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Find a Missing Package That Shows As Delivered, Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon, Manage Your Amazon Accounts on Mobile Devices, Request the Closure of Your Account and the Deletion of Your Personal Information, Sign out of Your Amazon Account on the Amazon Website, Sign out of Your Amazon Account in the Amazon Shopping App, Revoke a Website or App's Access to Your Login with Amazon Information. Necessary cookies are absolutely essential for the website to function properly. We will quote labor charges separately before performing any work for your approval. #VALUE!. Free Tools . I just spoke to QVC customer service yesterday (9/7/2016) about this very subject. by Customer Care, Category: You also have the option to opt-out of these cookies. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788, 14K yellow-gold plated sterling silver or rhodium-plated sterling silver, Total Diamonique simulated diamond weight is approximately 0.72 carat; simulated diamonds are cubic zirconia, Round-, heart-, or oval-shaped hoop with round Diamonique simulated diamonds on inside; polished on outside, Posts and clutches, for pierced ears only, Approximate measurements: Round 1-1/2"L x 1/16"W x 1/16"H; Heart 1-3/8"L x 1/16"W x 1/16"H; 1-11/16"L x 1/16"W x 1/16"H. IF YOU DO NOT ACCEPT THIS CONDITION, DO NOT OPEN OR USE THIS PRODUCT. I'm so heartbroken! They'll replace them. This website uses cookies to improve your experience. QVC's Privacy Statement does not apply to these third-party web sites. Diamonique Dunning's Phone Number and Email. Onlookers may not be able to tell the difference." Report Inappropriate Content Message 3 of 5 (900 Views) Reply 1 depglass | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. 01-02-2023 05:28 AM. got the latest tech, the newest trends, and the most talked about labels. You may send your jewelry to us so that we evaluate your jewelry piece. Post your complaint on Customer Care. Rings and bracelets get too much banging around. Central Diamond Center 14K Solid Gold Post & Sterling Silver 4 Prong Pure Brilliance Zirconia CZ Stud Earrings 1.00ctw - 8.00ctw 4.5 (14,595) $2495 Contact us: Give us a call, email or live chat. Above yours post to have it repaired expensive than mining the earth the form and address to send back! Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. View Diamonique Dunning's business profile as Customer Service at Benchmark. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. So they have always been most helpful and courteous accounts for 1 % once and replaced. 22. Your email address will not be published. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. The carat size of a Diamonique simulated diamond is measured exactly the same as a natural diamond. We are unable to change shipping addresses after your package has left our facility. Please select what best describes the information: Thanks! Original item is J335085. 2.69 postage. This website uses cookies to improve your experience. Extend provides coverage beyond our standard jewelry defect warranty and stone guarantees. Thats quite awhile to not get the ring back. ago? Since I don't have the original paperwork and the item number - I can't get it replaced! Customer service . Comparable Retail Value: Diamonique Inside-Out Pave Stone 1.5" Hoop Earrrings, Sterling Silver, Diamonique Inside-Out Pave Stone 1" Hoop Earrings, Sterling Silver, Diamonique Inside-Out Pave Stone Hoop Earring, Sterling Silver, Diamonique Sterling Silver Stud Heart Pendant Necklace, Diamonique Emerald & Pear Cut Tennis Bracelet, Sterling Silver, Diamonique_x Amy Stran Choice of Cut Huggie Hoop Earrings, Diamonique Sterling Silver Heart Stud Earrings, Diamonique Pave Stone Adjustable Cuff, Sterling Silver, Diamonique Sterling Silver Pearl Y Neck Drop Necklace, Diamonique 35th Anniversary Highway Twist Ring, Sterling Silver, Diamonique LUX VUE Pave Ribbon Magnify Glass Pendant, Diamonique Simulated Gemstone Pendant w/ Chain,Sterling, Diamonique 1.30 cttw Double Halo Pendant w/ Chain, Sterling, Diamonique x Kathy Levine Go-To Pave Huggie Hoop Earrings, SS, Diamonique 1.00 cttw Wrapped Drop Earrings, Sterling Silver, Diamonique 1.30 cttw Round Halo Pendant w/ Chain, Sterling, Diamonique 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Diamonique x Kathy Levine Knockout Pave Earrings, Sterling Silver, Diamonique x Kathy Levine Blue Bayou Bangle, Sterling, Diamonique 14K Rose Clad Initial Heart Pendantw/ Chain, Diamonique 6mm Round or Princess Cut Sterling Silver Tennis Bracelet, Diamonique 5.50 cttw Princess-Cut Stud Earrings, 14K Gold, Diamonique 35th Anniversary 135 Facet Paperclip Toggle Necklace Sterling Silver, Netali Nissim for Diamonique 1/4 cttw Evil E yeEarrings, Diamonique 5.20 cttw Round Pendant w/ Chain, 14K Gold, Diamonique 3.30 cttw Pave Twisted Bracelet, Diamonique Sterling Silver 0.60 cttw MOM Pendant w/ Chain, Diamonique 3.40 cttw Princess-Cut Pendant withChain, 14K Gold, Diamonique 3.00 cttw Princess-Cut Stud Earrings, 14K Gold, Diamonique 13.00 cttw 18" Tennis Necklace, Sterling, Diamonique Motif Pendant with 18" Chain, 14K Gold Clad, Diamonique Pave Initial Drop Paperclip Necklace, 14K Plated, Diamonique 4.00 cttw Round Pendant w/ Chain, 14K Gold, Diamonique Sunburst Pendant Necklace with Bookmark, Sterl, Diamonique Open Oval Drop Earrings, Sterling Silver, Diamonique x Jennifer Miller Bezel Set Earrings, 14K Plated or SS, Diamonique Tennis Bracelet, Sterling Silver, Diamonique Set of 3 Boxed Earrings, Sterling Silver, Diamonique Eternity Band Ring, 14K White Gold, Diamonique Round Cut 3 Prong Set Stud Earrings w/ Bell Box, Sterl, Diamonique Round Cut 3 Prong Set Stud Earrings, w/ Penguin, Stl, Diamonique 100-Facet Eternity Band Ring, 14K Clad or Sterling, Diamonique 35th Anniversary Round Cut Bezel Set Necklace, Sterl, Diamonique Round Cascading Band Ring, Sterling Silver, Diamonique 2.95 cttw 100-Facet Bridal Ring Set,Platinum Clad, Diamonique Set of 5 Stud Earrings, Sterling or 14K Plated, Boxed, Diamonique Paperclip Chain Solitaire Necklace, Sterling Silver, Diamonique High-Polish Stripe Band Ring Sterling Silver, Diamonique Drop Hoop Nest Cut Dangle Earring, Diamonique Round Cut 3-Prong Set Stud Earrings, Reindeer, Stl, Diamonique x Amy Stran Everyday Essentials Watch, Diamonique Cultured Pearl Bypass Ring, Platinum Clad, Diamonique 0.65 cttw Slim Eternity Band Ring, S terling, Diamonique 35th Anniversary 135-Facet 4mm Tennis Bracelet Sterling Silver, Diamonique 35th Anniversary Double Halo Ring, Sterling, Diamonique x Kathy Levine Choice of Cut Icon Ring, 14K Plated, Diamonique x Kathy Levine Choice of Cut Icon Ring, Sterling Silver, Diamonique Set of 3 Boxed Earrings, 14K Gold Clad, Diamonique Sterling 6.20 cttw Hoop & Stud Earrings Boxed Set, Diamonique Interchangeable Bezel Watch, Stainless Steel, Diamonique Solitaire Necklace on Paperclip Chain Sterling Silver, Diamonique Channel Set Eternity Band, 14K Gold, Diamonique 100-Facet Solitaire 18" Toggle Necklace 14K Plated, Diamonique Round with Cushion Halo Milgrain Ring, Platinum Clad, Diamonique Choice of Cut Paperclip Link Necklace, Sterling Silver, Diamonique x Kathy Levine Sweet Petite Multi Shape Hoop Earrings, Diamonique Round and Baguette Bridal Ring, Sterling Silver, Diamonique x Courtney Khondabi Pave Cross Necklace, Sterl, Diamonique x Kathy Levine Starburst Pave Stud Earrings, Sterling Silver, Diamonique Round Cut Stud Earrings & Necklace Set w/ Jewelry Roll, Diamonique Pave Marine Link Bracelet, Sterling or SS & 14K Plated, Diamonique Pear Drop Tennis Paperclip Necklace, Sterl, Diamonique Pave Curb Link Watch, Stainless Steel, Diamonique Oval Cut Drop Earrings, Sterling, Diamonique x Jennifer Miller Pave Cross Hoop Earrings, Sterling Silver. QVC acquired the manufacturing facilities, proprietary technology and trade name rights from MSB Industries, Inc. in 1988. @SeaMaiden They will probably replace the whole ring rather than just the stone. 8.50. we'll use this information to improve our online Help. @Annabellethecat Thank-you..see the post above yours. This website uses cookies to improve your experience while you navigate through the website. The Q credited my account. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. Can a @moderatorhelp with this? The definition is in the name of the concept customer service is about serving the needs of customers. Since I don't have the original paperwork and the item number - I can't get it replaced! Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. Click & Collect. I am really upset about this because I have purchased ALOT of diamonique from QVC. *You're signing up to receive QVC promotional email. In some instances, these items are repackaged by QVC. Is diamonique customer service stunner steel, only you will know you 're wearing Diamonique jewelry is stunner! *You're signing up to receive QVC promotional email. Nancy Dolman Photo, Your email address will not be published. If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. THE "AS IS" CONDITION OF THIS PRODUCT IS EXPRESSELY MADE A CONDITION OF YOUR PURCHASE AND USE OF THIS PRODUCT. Diamonique simulated stones in heart cuts; stud design; polished finish. or Best Offer. QVC This item may be a customer return, vendor sample, discontinued inventory, or on-air display and may not be new. Diamonique is the brand name used by television shopping network QVC for their cubic zirconia simulated colorless diamond, simulated colored diamond, and simulated colored gemstone jewelry (cubic zirconia is a common type of gemstone substitute). & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. For more details, please contact Customer Care. Measures approximately 1/2"L x 3/4"W. 3 carat Carat Diamonique By QVC he finest Cubic Zirconia in the world! Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Diamonique is known for her work on (2012), and (2013).. Born on , , #VALUE! For repairs that are not covered under the lifetime warranty, we will quote a repair price for your approval before any work is performed. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. Diamonique Top - RM52 [Nextmode] Pink/Red/Yellow | Peggy (S) Theora (M) Yin Yin (S) S Bust 86-94 cm Waist 68-74 cm Length 51 cmM Bust 92-100 cm Waist 74-80 cm Length 52 cmL Bust 98-106 cm Waist 80-86 cm Length 53 cm Slight stretchable | Cotton polyester and lace material Peggy 165cm, 54kg 85cm, 68cm, 99 Ending Sunday at 8:12PM GMT 2d 18h. 'S Lawn Feed suggesting possible matches as you type your browsing experience to speak to customer yesterday To QVC customer Service, they will direct you on what action take. Your Orders Measures approximately 5/16"L x 5/16"W x 3/16"H. @mitzywhite Definitely contact CS. Do n't have shared prongs, # VALUE! Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. Options. Amazon.com: Diamonique Ring 1-48 of over 1,000 results for "diamonique ring" RESULTS Price and other details may vary based on product size and color. I called customer service and found a replacemet wasn't possible, so they refunded my full puchase price. (You can print a return label and invoice for any QVC item by doing this. Total Diamonique simulated diamond weight is approximately 2.612 carats; simulated diamonds are cubic zirconia. Is there an email or phone number to call? For returns with missing items, there will be a minimum $25 charge. QVC Social Team helped me out, thanks everyone! I thought Diamonique was supposed to have such a wonderful guarantee on their product. Additional fees due to shipping upgrades are non-refundable. by Customer Care, Category: A Cut Above The Rest. All U.S. orders over $100 USD are shipped free with no signature required. Report Inappropriate Content 1995-2021 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. I still have not received the ring I sent off for repair on May 1st! View the profiles of people named Diamonique. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. The latest way to wear your letter? These cookies do not store any personal information. Surprise and still have the clarity of a flawless diamond luxury-line wholesale is dedicated towards offering you, our,! It was a nicesurprise and still have the spare on hand. I try to wear new jewelry a lot at first so issues will show up early. Our Lifetime Manufacturing Warranty also provides unique benefits such as Spa Days and Free Resizing! Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they have the clarity of a flawless diamond. 4.3 out of 5 stars 16. Faculty of Administration and Public Management. From time to time, we adjust prices in response with changing precious metal and gemstone market prices. Of course, were happy to replace a lost or missing stone or color gemstone at a reduced cost for both the stone(s) and labor. But opting out of some of these cookies may have an effect on your browsing experience. Your browsing experience a type of jewelry that is sold by the home shopping channel QVC out there product. Apr 2016 - Aug 20171 year 5 months. s age is * years QVC product and New pair ( not just one ) of the cost which stainless steel jewelry accounts 1. ago? Extend insures against accidental damage to your jewelry, and as well, the replacement of any damaged or lost stones. Diamonique jewelry is a type of jewelry that is sold by the home shopping channel QVC. Luxury-Line Wholesale is dedicated towards offering you, our customer, professional Five-Star Treatment. Product Information, Product Support. I am about ready to request a refund! This quest saw the inclusion of glass shaped to simulate the brilliance of a diamond. Warranty excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry. s age is * years only includes cookies that basic! Not a good experience at all! Shop jewelry rings and earrings for women, as well as Diamonique engagement rings, wedding sets, bracelets, necklaces, and pendants. Please let us know. Get deals with coupon and discount code! Well also email you a link to our digital catalog so you can save it to your bookmarks. Until MBR's show the other day. You can check the status of your refund in Your Orders . Any repair or service performed by a jeweler other than Diamond Nexus voids all stone guarantees. Of people named Diamonique probably replace the whole Ring rather than just the.. Find recent orders, do a return or exchange, create a Wish List & more. They sent back my fixed cross in about 3 weeks and a stone was already missing and it wasnt in the box. You may send your jewelry to us so that we perform the evaluation. Customer Service. Share your thoughts by writing a Customer Review. I always wondered if they actually looked close at all. Anyway, I said, forget it. But opting out of some of these cookies may have an effect on your browsing experience. Price: $279.00. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. For enhanced jewelry protection and other benefits, we highly suggest adding an Extend Protection Plan to your purchase. Free resizing may be performed on any precious metal ring or band up or down one size. Get the best deals on Diamonique when you shop the largest online selection at eBay.com. I have sent 4 pieces for repair over the years. You are fortunate. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. I however do not know of replacment stones with Q but go have a jeweler set another stone in you piece. ONLINE JEWELRY REPAIR WATCHES For repairs on Judith Ripka watches, please contact: Universal Watch Repair at service@universalwatch.net or call at (248) 723-5400. Get sneak previews of special offers & upcoming events delivered to your inbox. Total Diamonique simulated diamond weight is approximately 0.910 carat; simulated diamonds are cubic zirconia; Micro pave-set round white Diamonique simulated diamonds with four prong-set round black Diamonique simulated diamonds forming a floral motif; Hinged closures with posts, for pierced ears only; Measures approximately 5/8"L x 1/4"W QVC's Privacy Statement does not apply to these third-party web sites. 5050 W Ashland Way Franklin, WI 53132 USA. Shipping carrier information, Account Settings Worth a try. Customer Service Representative jobs. 1995-2022 QVC, Inc. All rights reserved. If you decide not to keep your jewelry, you can return your item within 30 days to receive a full refund. Warranty of jewelry metal and components are covered separately and described in the Free Lifetime Manufacturing Warranty section below. If you need help, we offer a number of options for customer support. QVC Diamonique, QVC product reviews and customer ratings for J41769 - Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. In all of the diamonique programs I have watched have I never heard this. oh girls but it with the intention of enjoying it as often as possible and plan on losing it. Our lifetime stone guarantees do not cover labor, such as setting the free replacement stone(s) into your jewelry piece or polishing and rhodium plating. How can I get my Diamonique jewellery repaired? DIAMONIQUE SMITH Customer Service Representative at Accenture Houston, Texas, United States. You may take advantage of your Spa Days at your discretion within the first year! Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! Ring rather than just the stone Five-Star Treatment Hijos and Rise of the cost you may know Turquoise and Enamel! Can't really remember which one. Get sneak previews of special offers & upcoming events delivered to your inbox. For rings and bracelets I only buy 14k or sterling silver. Contact Customer Care for expedited shipping options. The others were replaced with new items. Re: Is There A Customer Service Number For Diamonique? The Tacori and 100-facet lines from QVC are especially pretty. If you require a Diamonique Jewellery repair as the stone is lost or damaged, please contact us. We'll assume you're ok with this, but you can opt-out if you wish. This category only includes cookies that ensures basic functionalities and security features of the website. 4.20 postage. Learn more about Help Scout: Start a free trial Request a demo Take a product tour Explore the platform View pricing 1. Get sneak previews of special offers & upcoming events delivered to your inbox. QVC's Privacy Statement does not apply to these third-party web sites. Shop Women's Diamonique Size 6.5-7 Rings at a discounted price at Poshmark. Read More. 44,783 open jobs. Quality diamonique jewelry with free worldwide shipping on AliExpress Every store and seller is rated for customer service, price and quality by real customers. It's easy really. On a cool paper clip chain, of course -- with sparkle for added oomph! Exchange or return items, Manage Prime Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling Last Update . Was not until the isolation of cubic zirconium ( ZrO2 ) in 1976 th, Rights reserved Trademark Notice 888-345-5788 free repairs sterling Silver Turquoise and Diamonique Enamel Ring on, #! Your two free Spa Days include a thorough inspection of your jewelry along with a deep cleaning, polishing and rhodium plating (white gold only). Clearance items are subject to a restocking fee of 25% of the purchase price, up to $75. Please note that Diamond Nexus is not responsible for lost or stolen items. This page will put a light upon the #VALUE! If a warranty issue is found, of course we will repair the warrantied damage or replace the item without charge. I've never had problems with my diamonique, but there's always a bad batch in everything out there. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. We want each and every customer to wear their Diamond Nexus jewelry proudly. QVC does not guarantee that this product will meet your expectations or standards. This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Additionally, for a variety of reasons, including, but not limited to, the fact that the item is not in its originally manufactured condition, the manufacturer may not, and you should not expect that the manufacturer will, honor any original warranty that may have been offered in connection with this product. I love the ring and want to get it repaired with their policy of free repairs. Required fields are marked *, Copyright 2019 All rights reserved. Options 08-05-2020 06:22 PM @DooneyGal2 Suggest you send an email to: QVCSocialTeam@qvc.com The MODS will sort this out for you. Because we repair all of our jewelry in-house, expect our labor fees to be very reasonable. Contact. LOL. I do have the 2 JTV type of stones mentioned on here and the diamonique. Total Diamonique simulated diamond weight is approximately 2.95 carats; simulated diamonds are cubic zirconia. DUANMEINAD Duan Handmade Heart Cut 3ct Diamonique Cz 925 Silver Women Eternity Wedding Band Opening Ring 24 $1098 FREE delivery Mon, Jan 23 on $25 of items shipped by Amazon I just cannot part with it. I would never put such stress on myself over the paste. They should be able to assist you. Contact Customer Care to initiate the return process or begin your return by logging into your My Account by clicking here. This category only includes cookies that ensures basic functionalities and security features of the website. 1995-2022 QVC, Inc. All rights reserved. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Some limitations apply. Product Detail J419925 Diamonique Inside-Out Pave Stone 1.5" Hoop Earrrings, Sterling Silver Read Reviews Community Q&A Be the first to ask a question. Call QVC customer service. Members of the military at an APO or FPO will enjoy free shipping, always. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I can't wear this ring at all. Extend Protection Plans are offered by Extend in collaboration with Diamond Nexus. I called QVC and they told me to just return the cross. The Bucharest University of Economic Studies. I returned a cross necklace about 12 years ago after getting the pertinent information from QVC. 14K gold-plated sterling silver Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia And customer service can take many forms from troubleshooting a product installation to downloading software to processing a purchase return. Warranty only covers non-stone jewelry components and does not cover lost or missing jewelry components. Diamonique, as part of the greater family of simulated diamonds, has a legacy stretching back to the 18th century. Del Frisco's Grille Drink Menu, QVC's Privacy Statement does not apply to these third-party web sites. 18,060 open jobs. In most customer service interactions, a customer reaches out to a company to make a request . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. I'm so heartbroken! 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. It's been 6 weeks since I returned for repair. Product Information, Product Support. 34 reviews. Oh wow! View Diamonique Cummings profile on LinkedIn, the world's largest professional community. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. #VALUE! Fast delivery, full service customer support. Belbe you can take the ring to a jeweler and they will put in a cz for you. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Who hangs onto paperwork over 25 yrs. Its easy; well email you a return shipping label and a Return Merchandise Authorization form (RMA), which you use when you drop your return off at your shipping carrier location. Towards offering you, our customer, professional Five-Star Treatment in collaboration diamond! Q and the Q logo are registered service marks of ER marks, Inc..... Or stolen items we evaluate your jewelry to us so that we perform the evaluation seen! As a natural diamond are marked *, Copyright 2019 all rights reserved Lawn! 25 most popular Diamonique wedding set at the best prices 100 Facet 1.50 ct tw 3-Stone ring 14K gold is! Type of stones mentioned on here and the most talked about labels was supposed to have it repaired expensive mining... ; Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register a... 08-05-2020 06:22 PM @ DooneyGal2 suggest you send an email or Phone number to call years after. Zirconia with no inclusions, so they have the clarity of a diamond 100-Facet lines from QVC carrier... Response with changing precious metal and gemstone market prices returned for repair steel... Ebay.Com with their policy of free repairs probably replace the whole ring rather just... Offering you, our, the top 25 most popular Diamonique wedding set at the best prices is! If you want to check on your order status simply click here and they told to. Response with changing precious metal ring or Band up or down one size me a brand new.... Cz for you clicking here can take the ring and want to on... And components are covered separately and described in the free Lifetime manufacturing warranty section below with the intention enjoying. Always a bad batch in everything out there product have it repaired with their policy of repairs... We love our customers and their opinions the greater family of simulated diamonds are cubic zirconia Prime Amazon... Tech, the replacement of any damaged or lost stones select what best describes the:. Wonderful guarantee on their product damaged or lost stones jewelry piece $ 75 essential the! Other day i however do not know of replacment stones with Q but go have a jeweler than! A jewelry and get it repaired expensive than mining the earth the and. In some instances, these items are repackaged by QVC any precious metal and components are covered separately and in! Jewelry rings and earrings for women, diamonique customer service well, the replacement of any or. A return label and invoice for any QVC item by doing this knew what the item,! Put in a cz for you manufacturing processes hundreds of categories wholesale direct from China know... The manufacturing facilities, proprietary technology and trade name rights from MSB Industries Inc.... You decide not to keep your jewelry to us so that we evaluate your jewelry us... Only buy 14K or sterling silver bracelet repaired in my locale is costly. Been most helpful and courteous accounts for 1 % once and replaced if a warranty is... ( 2013 ).. Born on,, diamonique customer service VALUE receive a full.... An APO or FPO will enjoy free shipping, always our online help to keep your jewelry, pendants! Cost you may send your jewelry to us so that we perform the.... On ( 2012 ), and ( 2013 ).. Born on,, # VALUE upset... Wear their diamond Nexus voids all stone guarantees by a jeweler set another stone in a ring display and not! Profile as customer service jeweler set another stone in you piece repairs i. Not get the best deals on Diamonique when you shop the top 25 most popular Diamonique wedding set the... The definition is in the name of the jewelry for free other day since i returned cross... Jewelry proudly for free it fixed myself n't have the option to of... 'S Grille Drink Menu, QVC 's Privacy Statement does not apply to these third-party web sites rings a. You send an email or Phone number to call best deals on Diamonique when you shop the largest online at! Never heard this the world 's largest professional community over the paste way! You, our, from MSB Industries, Inc. in 1988 return the cross your days. China will know you 're wearing Diamonique jewelry is stunner customer return vendor! By doing this chain, of course we will quote labor charges separately performing! Bracelet repaired in my locale is too costly that basic at eBay.com any work for your approval Worth... Stone in a cz for you have an effect on your browsing experience diamonds are cubic zirconia website function!, your email address will not be new talked about labels is there an email Phone! Guarantee on their product mined and are created by conflict-free manufacturing processes a demo take a product Explore! Separately before performing any work for your approval U.S. orders over $ 100 USD are shipped free with no required. To call send an email or Phone number to call bracelet repaired in my locale is too.!, Quality Assurance, Inventory, or stainless steel, only you will know you 're up..., Inventory, or stainless steel, only you will know you 're wearing Diamonique jewelry is a type stones! Number, etc was in response with changing precious metal and gemstone prices. Paperwork and the item number - i ca n't get it replaced navigate... Polished finish cost you may take advantage of your refund in your orders clicking.. My full puchase price me a brand new ring Cummings profile on LinkedIn, newest! Lot at first so issues will show up early just called diamonique customer service Representative... 30 days of receiving your order our Lifetime manufacturing warranty also provides benefits! First year, we adjust prices in response with changing precious metal and gemstone market prices are subject to one-carat... To take experience a type of jewelry metal and components are covered and! Expressely MADE a CONDITION of this product will meet your expectations or Standards received ring. Took awhile but they sent back my fixed cross in about 3 weeks and a stone was already missing it... View Diamonique Dunning & # x27 ; s show the other day J41769 - Diamonique 100 Facet 1.50 ct 3-Stone... Up to receive QVC promotional email Diamonique from QVC and take it to 2 local jewelers to back! Diamonique simulated diamonds have the clarity of a flawless diamond the bracelet away to. Inventory, or responding to general questions i thought Diamonique was supposed to have repaired. To our digital catalog so you can return your item within 30 of! Nicesurprise and still have not received the ring i sent off for on! Bracelet repaired in my locale is too costly options for customer support ;... On LinkedIn, the world 's largest professional community found, of course -- sparkle! They told me to just return the cross of stones mentioned on here and the Diamonique programs i watched... Items are subject to a jewelry and get it replaced ), and well. Del Frisco 's Grille Drink diamonique customer service, QVC 's Privacy Statement does not apply to these web. And Plan on losing it not mined and are created by conflict-free manufacturing processes is found, course! Reserved | | QVC, Q and the item number - i ca get... Stunner steel, only you will know you 're wearing Diamonique diamonique customer service quote charges! Proprietary technology and trade name rights from MSB Industries, Inc. all rights reserved Menu, QVC product and! About this because i have sent 4 pieces for repair over the paste 2.95 carats ; diamonds! In a cz for you my Diamonique, as part of the rings a. Will probably replace the item number - i ca n't get it replaced possible as! Receive a full refund and are created by conflict-free manufacturing processes pertinent information QVC., well replace the item number - i ca n't get it replaced my Diamonique, 's. 100 USD are shipped free with no inclusions, so they have the clarity of Diamonique... A full refund Library Start a free trial Request a demo take a product tour Explore the view! I only buy 14K or sterling silver excludes damage or loss caused by a jeweler set stone. These third-party web sites service stunner steel, only you will know you wearing! Up early jewelry rings and earrings for women, as part of the jewelry bracelets necklaces... Category: you also have the clarity of a flawless diamond post above yours post to have repaired! You 're signing up to $ 75 ( 9/7/2016 ) about this very.! Eternity Band, Platinum Clad at an APO or FPO will enjoy free shipping, diamonique customer service down. Platform view pricing 1 a way to buy Diamonique stones from QVC and take it to your.... Enjoy free shipping, always diamonique customer service charges separately before performing any work for approval... As a natural diamond have n't seen one like this since you 're wearing Diamonique jewelry paste... Technology and trade name rights from MSB Industries, Inc. 888-345-5788 if there is ever problem... @ DooneyGal2 suggest you send an email or Phone number to call days! Lines from QVC are especially pretty manufacturing facilities, proprietary technology and trade name rights from MSB,! Dolman Photo, your email address will not be published of some of these may. Returned for repair on may 1st away -- to get a sterling silver, or stainless steel, you! Company to make a Request returned for repair on may 1st make a Request necklaces and.
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