This is the version of our website addressed to speakers of English in Canada. Non-balcony, aka Classic rooms, do not have a two-bed option. Rent a car and explore the island! 14. We had facials and massages by Sandra and Guillen. This will harm/kill it. Other hotel guests were wishing for a more authentic Mexican music choice as well. Marriott Bonvoy Escapes offers exclusive savings every other Wednesday - Sunday across select destinations throughout the US, Canada, Caribbean, Latin America, Europe, and the Middle East. The only suggestion was to change in the public bathroom.After check in, when we called for service, the front desk may or may not answer the phone - most likely not. Find hotels with free WiFi from luxury accommodations to cheap and discount hostels in Cozumel in Cozumel, most with free cancellation policy. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. If I had known about it ahead of time I would have left the property for that time, and gone into town. The Westin Cozumel All Inclusive The Westin Cozumel All Inclusive From US$ 431 Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico Reservation hotline: 18554586230 Check-in date: Check-out date: 0 Adults 0 Children Check availability Rooms Overview Location Reviews Amenities The Westin Cozumel All Inclusive I look forward to host you in another super vacations at The Westin Cozumel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. other guests) *Outside bellman- wonderful! (There are baskets for you to deposit your used towels in when you are finished with them, that way the chairs you were using are freed up for. Please enter alternative dates. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Restaurante Gaviotas restaurant has a spacious terrace, and welcomes guests with dishes of Mediterranean dishes. Wow I've never seen anyone leave a room so immaculate! Such activities as diving, kayaking and snorkelling are also provided. If you order bottled water at the restaurants they will charge you. . Go to the Presidente, its much nicer. The indoor restaurant is Cuzamil. There is another pool on the rooftop. Sign in to get trip updates and message other travelers. - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. The Grand Park Royal Cozumel is a great spot for adventure seekers, with a range of diving, snorkeling and swimming activities on offer. This hotel is still working a few things out but it seems like most of the early problems are being eliminated. Advisory A mandatory hotel-imposed fee minimum of $40 plus applicable 10.25% Transient Accommodations Tax (TAT) and General Excise Tax (GET) of 4.166%, Total of 14.416% tax (MAUI) per room, per day will be charged and collected by the hotel either at check-in or check-out. Swimming pool was nice too. Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico; The Westin Cozumel reservations available at 'rooms', The Westin Cozumel phone number isn't available on our site, if you want to call The Westin Cozumel visit site of a hotel. more. I stayed in 511 between Jan 3 -10 and will be happy to provide. They have a ceiling fan that gives a nice breeze as well. We had a WONDERFUL time! 52-998-848-7400 Which room amenities are available at The Westin Cozumel? A buffet breakfast is served daily in the restaurant. We decided to do the all inclusive package and it did not disappoint. Conveniently situated in the San Miguel part of Cozumel, this property puts you close to attractions and interesting dining options. Thats how they call it, but you will have a much better breakfast at a residence inn. Excellent hire for Westin HR and do not allow yourself to loose such person. OYO Hotel Bello Caribe . A very welcoming entrance indeed! The Deluxe is available in one or two-bed options. Common areas are really good (with the exception of the Members Lounge that is definitely below standards and expectations), including the roof terrace with an infinity pool and a bar.A few negative remarks though:- their beach restaurant is not much and the food is just OK- their breakfast room service does not seem to work very well and most of all starts quite late (namely 6:30 am but they did not show up until 7 am when we had to call them and cancel our order) especially if you need to go for morning dives- their Member Lounge is horrendous: very few tables (5 or 6) and seats, food is at best limited in choice when available at all, drinks are almost non-existing, coffee is non drinkable seriously worst Member Lounge of ANY hotel I have ever been a guest of.On the positive side, besides the initial remarks about the hotel itself, they have a great beach, a large pool, abundant beach chairs, lots of outdoor space. Please wait, we're checking available rooms for you. Enjoyed every minute of being there, recommend Check-in was early, the service was friendly. Business travellers will have access to a business centre provided on site. Some of the rooms at The Westin Cozumel Hotel are equipped with satellite TV and climate control. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly . He'll love taking care of you. For the fitness buffs out there, The Westin offers an on-site fitness center plus a full spa, semi-Olympic swimming pool, and sauna. It lasts around 30 minutes and is very interesting. Cozumel | The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico | Phone: +52 987 872 9200 Privileged location overlooking the Caribbean Sea, the all-new hotel which is located in the north of the paradise island of Cozumel offers you a superior stay. And the pool bar during the day. Thank you to the Westin staff, you made my stay memorable! Read more This makes The Westin a very attractive location for many of our divers. Oferta especialOferta de paquete. Property amenities Internet Available in all rooms: Free WiFi Available in some public areas: Free WiFi Parking and transportation Free self parking on site Wheelchair-accessible parking available Within walking distance of Restaurante Gaviotas, where you can have lunch. Dear PearlandOwl I am very concerned that despite of several efforts, we unfortunately failed to please you during your visit, it is important to clarify that as a resort we follow the reservations dates protocols, a reservation made it is guarantee in the dates you book, in this case we are sorry to see that your reservation was made for the 28th for only 1 night, the front desk team honor and wait for you more than the regular guarantee hours (11:00pm) they wait for you till 3:00am and you never show up, the hotel proceed with the room cancelation as it is the conditions of the no show rooms. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. *FINAL THOUGHTS: This is a super special hotel. Rooms supper clean as expected from Westin chain. Been very sick - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Checkout:10a.m. All fields must be valid. Really attentive, friendly, made my wife and I feel welcome. A true experience of all you can eat and all you can drink, with not only the best service, but the best food and drinks, for the right price. Now that is a vacation! Breakfast offers an abundance of choices with buffet and la carte options, including pastries, tropical fruits, Mexican specialties, and made-to-order omelets. The service was exemplary. One fantastic advantage the minimal jungle lends to a minimal insect population. I would add a brief reef eduction to the check in procedure requesting guest to keep their bodies off of the coral. Rosa Road, Bgy. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico +52 987 872 9200 4.1 667 Reviews Limited Time Offer Members Save 20% Need to Know Save up to 20% at select hotels and resorts Book Wednesday, January 18 - Sunday, January 22, 2023 Promotional Code: QRI What's this? Our price quote is based upon their, A few other room upgrade options are available at The Westin Cozumel. We went on multiple boat tours of the West side of the island from north to south and we were so happy we stayed at the Westin because the snorkeling right in front of the hotel was uncomparable! Now, if you have SPG status, you will have access to the lounge for breakfast. Please, select dates to see available rooms. special shout out to omar, oscar, and filiberto from the sky bar / restaurants! Guests will enjoy Caribbean meals at La Cabana del Pescador, which is in 100 metres away. We love the open-air feel and high ceilings found in the Cabana upgrade. If you continue to use this site, we will assume that you are happy with it. Probably the best we have had in Mexico- kudos to the chefs! This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. We drank it all week and never encountered a problem. Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Marriott Vacation Club International. Skip to main content. Yeah, thats cherry on top for those sunset views I keep talking about. Tons of lounge chairs by the beach and around the pool. A/C works just fine. When we arrived, we got our room at 5pm, 2 hours past checking time. You can join snorkelling, diving and kayaking at this Cozumel property, and bicycles are available for rent. And after returning an inedible entree, it took 25 mins for the waiter to come back with a menu). Does anyone have an email for a good contact at the hotel? Offering a private beach area and water sports facilities, The Westin Cozumel is situated in Cozumel in the Cozumel Region, 8.7 miles from Dolphin Discovery Cozumel. This fee is subject to change without prior notice. I talked to several other guests, and we all had the same impression - beware because you will need 3 hours to be served dinner in the restaurant, do not expect anything more than toast and simple pastries for the complimentary breakfast, unless you pay a steep price for full breakfast in the restaurant. *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. These are ground floor, have a plunge pool, and a fantastic palm tree and ocean view. And of course you can always swim and snorkel right off the beach. Some examples to prove this: we left our rooms early in the morning to dive and when we return at 2 or 3 pm our rooms were not cleaned. It's our place to stay when in Cozumel! He came from (ta && ta.queueForLoad ? Nice hotel, beautiful Beach, though service was very questionable.. and a very disorganized management team that did not live up to our expectations. Location was within 15 min walking distance to playa san juan. It was extremely loud and played American club dance music. Open for 11:00 am, Client must call Hotel previous arrival. And Ismael was a great assistant keeping the spa area beautiful. Arrival: Arrived by rental car. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. Trips Alerts Sign in. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. Ill be back here more that once again .. big thank you. Aparcamiento gratuito. People were best and ready to render an incredible service. Elegantly appointed rooms and suites with 24-hour concierge and room services. The Deluxe upgrade rewards you with your own private balcony whirlpool. We loved the penthouse level for the views and the easy access to the Sky Lounge. The Westin Cozumel The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. they were very attentive. Its more fitting of a hotel than of a typical all-inclusive resort. View Hotel . There is no need to swim out away from shore, making it truly the nicest and easiest area of Cozumel to snorkel. Maximum period that can be booked is 30 days. There is some sand which is a surprise for this side of the island. Surrounded by ivory beaches and lush forests, this all-inclusive resort is home to beautiful scenery and a championship golf course designed by Robert Trent Jones II. I was doing some special requests, using points, trying to use the elite lounge etc and they were completely confused by my requests. We use cookies to ensure that we give you the best experience on our website. It is large with a nice big baja shelf area, and an enormous regular swimming area. 728 reviews. Please wait, we're checking available rooms for you. Phone:52-998-848-7400 Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, We stayed for 6 nights in early January, and I wish we had gone somewhere else. The rooms feature facilities like coffee and tea making equipment as well as a TV set for guests' entertainment. Then it was impossible to rebook with points, so shell out hundreds last minute. More. We went up to look at it, but like being closer to the ocean so we never used it, but it was a beautiful area with the most amazing views. Out of this world cooking! Great architecture, all rooms have ocean view and are very roomy, bathrooms are exceptional, beds are fantastic. Thank you for staying with us and I hope you will give us another opportunity to serve you.Sincerely,Javier Estvez General Manager. Dinner, Buccanos Restaurant ( Not included in our All Inclusive Package ), Bebamus (not included in our All Inclusive package), Bajau (Not included in our All Inclusive Package), Casa Mission ( Not included in our All Inclusive Package). I will mention some cons: there isnt much shade on the beach and it is NOT a fabulous beach to walk miles on! On the other side, you can see the beautiful forest. This place was great - the beach, pool, rooms, food, drink - everything! One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. The Westin Cozumel All Inclusive is an all-inclusive resort. Were checking available properties nearby. Get to a meal a little before you are super hungry because things move a bit slower here. Ver hotel . Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Also, be aware that there isnt a whole lot to do on Cozumel if u dont dive BUT there is a days worth to see if u rent a car and lots of water sports! Marriott Bonvoy Members save 20% and Non-Members save 15% at . Being next to the beautiful beach. Might be worth it to head into town for GREAT dinners for very low prices. We all enjoyed the evening restaurant Mayan menu. The Westin Cozumel. If not, ask for him. Once I took a yogourt with cereals and they wanted to charge me $20 for it!Since when cereals are not part of the basic breakfast at the lounge. Please see our partners for more details. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. The Westin Cozumel: Beautiful views, great snorkeling and a wonderful location! Open for The restaurant was good here, I had tasty dishes. Experience culinary delights from some of the best chefs in Costa Rica when you visit the bar and restaurants at Westin Reserva Conchal, An All-Inclusive Golf Resort & Spa. Whether you're planning to prepare a nice in-villa dinner, or just looking for a quick bite or beverage on the go, Palmar Market is the ideal place to stock up. Overall, Secrets Aura Cozumel is the choice of most writers compared to Fiesta Americana Cozumel All Inclusive. *Check in- super fast and easy *VERY CLEAN- this is a beach front hotel and the floors in the lobby were a shiny marble material and they were kept super clean. contemporary seafood and fresh fish. The information published here is to give the client an estimate of . I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. Sheraton Store Shop Marriott Shop Courtyard Shop Le Meridien The drinks seemed unlimited but I am not sure, I think we had two each. Restore your body and your mind with the ultimate mattress for comfort and support. You havent seen a sunset until youve seen one from your balcony overlooking the Caribbean. We never ate lunch there. It includes an in room minibar but with beer and soda only. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. Terms & Conditions | The Westin Cozumel: Great place to stay - See 726 traveller reviews, 1,286 candid photos, and great deals for Cozumel, Mexico, at Tripadvisor. Chef Alan in the main restaurant is incredibly talented and a huge asset to the hotel (one tip toManager, remove the "formal"requirements to the restaurant, not necessary and probably one of the reasons few people dine there). Three levels are offered Junior Suite (882 square feet), Suite (1130 square feet), and Master Suite (1313 square feet). Cozumel ; When in Mexico I would like to experience more of the Mexican culture. The spacious terrace includes lounge chairs that invite you to enjoy the beautiful beach sunsets. It is less than 10 min taxi to the town area. Buccanos at night is a multi-ethnic, multi-sensory dining experience where flavors clash on purpose. *Location- north end of the island. Waiting for hours on the terrasse and without any apology from the front desk person. Shade is limited and the sun is strong. Hotel El Cozumeleno Beach Resort: Great Snorkeling - Read 7,023 reviews, view 5,785 traveller photos, and find great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Checkin:4p.m. | Waiting for hours on the terrasse and without any apology from the front desk person. Just dont expect the same Westin front desk service as in the US. *Cuzamil- this is located right off the lobby. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. Ask about 36% or 40%, Aluminum 100 cu. I truly appreciate your sincere and constructive comments and I do apologies for the bad feeling your visit left you, believe me it was not the team intention. Absent as the thick jungles and lush vegetation which accompany the long walks from guest room to diving or beach. I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. A breathtaking view of the Caribbean Sea is offered in the units. You may want to try our handcrafted beverages, At Westin, we know that restorative sleep is essential to your well-being, Revitalize during your stay with an assortment of nourishing, healthy options, Discover a place where you're given a choice not just to get up, but to rise, Carretera Costera Norte Km 4.8, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Languages spoken by staff: The Gay Travel Awards support and promote LGBTQ+ travel and tourism by identifying and rewarding select destinations, properties, events, influencers, and other organizations that exemplify a . Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. The Westin Cozumel Hotel boasts a convenient setting in vicinity of San Juan Reef with a view of the Caribbean Sea. Even the Cozumel airport was not so far. All rights reserved. Book your stay at The Westin Cozumel resort. Having stayed in hundreds of Marriott properties around the world, this one stood out in a less than favorable light, I regret to say. Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Beachclub Buccanos Bar & Grill. Beautiful balcony with a FABULOUS view but 2 crappy little chairs! This hotel is set very close to the water. I can't forget Fernando who assisted us at arrival and helped secure our transportation back to the airport. If you dont book a flexible rate, you may not be entitled to a refund. They sent it late and incomplete. Even without dinner reservations we could've probably walked in and be seated almost immediately! They have plenty of lounge chairs on the beach, but not enough umbrellas. Staff way way beyond nice and accommodating and I mean no exception. The turn down service was a nice touch and we looked forward to the towel animals they would make every couple of days. 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